Production Operator-Heraeus Medevio
I perform medical-device manufacturing processes including component assembly, documentation control, line clearances, and procedure verification in a regulated environment.
Production Operator-Abbott / St. Jude Medical
3 yearsI performed medical-device manufacturing processes including component assembly, documentation control, line clearances, and procedure-compliance verification in a regulated environment.
Computer Repair-Bazar y Librería Navarro.com Workshop
I completed a professional internship in computer repair, including preventive and corrective maintenance, basic hardware and software diagnostics, operating-system, program, driver, and update installations, as well as user support and device configuration.
Cafeteria and Customer Service Assistant-Kabé Cafetería
1 yearI provided customer service, cashier support, order preparation and delivery, and operational assistance.
Personalized Shopping Assistant-Independent work
2 yearsI supported national and international customers by managing purchase requests, order follow-up, and delivery coordination.
Hi, I'm Jessica
I combine experience in manufacturing, documentation control, and customer service with training in computer engineering, data, and cybersecurity to contribute organization, precision, and service in operational and technology environments.
Experience
Services
Practical, personalized support to strengthen learning and keep computers working properly.
English lessons
AvailablePersonalized lessons to strengthen conversation, comprehension, vocabulary, and homework according to each person's level and goals.
Computer maintenance
AvailablePreventive maintenance, cleaning, diagnosis, and basic support to improve desktop and laptop performance.
About me
Computer Engineering student with experience in manufacturing, documentation control, customer service, and operations. I combine technical judgment, organization, and clear attention to people’s needs.
I seek opportunities where I can bring responsibility, precision, and a willingness to learn, especially in junior IT support, data, production, customer service, or administrative support.
Skills and knowledge
Technology, data, operations, quality, and service skills built through work experience, academic training, and specialized courses.
Technology and data
- Microsoft 365
- Excel
- Power BI
- Data
- Cybersecurity
- Networks
- IT support
- Document control
Operations and quality
- Manufacturing
- Food safety
- Quality
- Organization
- Attention to detail
Service and communication
- Customer service
- Teamwork
- English B1